NOUN TMA Questions & Answers: CRS472 - Conflict Management

Use past TMAs to deal with new TMAs and Exams
Jed
Posts: 1654
Joined: Tue Oct 10, 2017 6:37 pm
Contact:

NOUN TMA Questions & Answers: CRS472 - Conflict Management

Postby Jed » Tue Sep 07, 2021 5:05 am

NOUN TMA Questions & Answers: CRS472 - Conflict Management




Email: Solutions2tma@gmail.com
Whatsapp: 08155572788



======
CRS472
======

1. Key managerial structures to minimize conflicts include all of the following except ____

regular review of job descriptions

conduct basic training

--->> avoid interpersonal communications

intentionally build relationship

2. Most of the research on parent-child conflict focuses on interactions between ___ and ___.

fathers and mothers

--->> mothers and children

fathers and children

siblings and parents

3. In Christianity, Christians are advised to employ some of these approaches in conflict resolution except

acts in the opposite spirit

remember God is bigger than the problem

pray about problem

--->> fight back

4. Rule for a

do not

--->> say things that are primarily designed to express your anger

stick to the subject

learn how to negotiate

5. The first order of importance in resoluving church conflict is ___

talking and saying one's mind

becoming too personal about the conflict

--->> learning to listen objectively

taking sides

6. In parent-child conflict, bidirectionality means that ___

--->> just as parents' behaviours influence children, children's behaviour influence parents.

parents should direct and guide their children

parents should influence their children

children should influence their parents

7. The second step given by Jesus in conflict resolution is---------

--->> take one or two people (as witnesses)

fight back

ignore the offender

pray for him/her

8. The administrative leadership style of a pastor in a troubled church must be that of ___

love and judgement

--->> a loving but firm parent

be a generalist

declare the problem

9. The followings are practical steps in resolving conflicts among Christians except ___

pray about the problem together

--->> clarify the issues

Understand each other's perspective

relapse into recriminations

10. ___ is not a general rule for conflict management in the office.

focus on the present

--->> assign blames

pick your battles

express feelings in words




Email: Solutions2tma@gmail.com
Whatsapp: 08155572788



Jed
Posts: 1654
Joined: Tue Oct 10, 2017 6:37 pm
Contact:

Re: NOUN TMA Questions & Answers: CRS472 - Conflict Management

Postby Jed » Tue Sep 07, 2021 5:05 am

Email: Solutions2tma@gmail.com
Whatsapp: 08155572788



[CRS472] One of these is not a relationship between anger and conflict:
emergence of anger

[CRS472] Excommunication serves all the following except: _______________
create action from inaction

[CRS472] The key to conflict management is prompt reconciliation by ___
speaking the truth in love

[CRS472] ___ is not a common reason why christians fail to resolve conflict.
Christian obligation

[CRS472] Effective conflict managers know how to balance ___ and ___
confrontation and reconciliation

[CRS472] Anger is justified when one is ____
angry without a sin

[CRS472] One of these should not be an attitude of a christian who is helping another christian:
sweep sin under the rug

[CRS472] In resolving conflict with a christian believer, one of the following should not be done:
maintain your ego and personality

[CRS472] Effective leaders are known for ___
dealing with issues and resolving them

[CRS472] One of these is not a tip in managing board conflict.
Take comments about ideas personally



Email: Solutions2tma@gmail.com
Whatsapp: 08155572788
Jed
Posts: 1654
Joined: Tue Oct 10, 2017 6:37 pm
Contact:

Re: NOUN TMA Questions & Answers: CRS472 - Conflict Management

Postby Jed » Tue Sep 07, 2021 5:06 am

Email: Solutions2tma@gmail.com
Whatsapp: 08155572788



[CRS472] One of these is not a core process of managing conflict with another: ________________________
judge what the other person is saying.

[CRS472] One of the most important interpersonal skills we can develop is ____________________
learning to disagree amicably and work through problems

[CRS472] Managing conflict within one's self is the focus of ______________________
nondirective counseling

[CRS472] Unhealthy responses to conflict are characterized by all the following except _______________
Settle the disagreement

[CRS472] Conflict resolution skills include all except one of the following: __________________
Non-challant attitude

[CRS472] One effective way for managers to deal with frustrated subordinates and co-workers is using the ____________________
nondirective approach

[CRS472] ________________ is not a characteristic of healthy response to conflict.
Being non-chalant

[CRS472] One of these is not an effective principle for handling disagreements:
Just ignore the person

[CRS472] ____________________ is one of the ways of reducing conflict in the office
Good communication network



Email: Solutions2tma@gmail.com
Whatsapp: 08155572788


Who is online

Users browsing this forum: No registered users and 7 guests